Terms of Use

These Terms of Use ('Terms') form a binding legal agreement between you and Airow, the operator of Edugo and its constituent tools (collectively, the 'Service'). By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not access or use the Service.

1. Eligibility and Account Registration

The Service is intended solely for use by adults (18+) acting in a professional capacity as educators or by educational institutions on behalf of such individuals. By creating an account, you represent and warrant that (a) you have full legal capacity to enter into these Terms; (b) the information you provide is accurate and current; and (c) your use of the Service complies with all laws and the policies of any school or employer under whose authority you operate.

2. Description of the Service

Edugo provides cloud-hosted productivity tools for teachers, including functionality for maintaining classroom rosters, recording observational notes, and generating draft report-card comments using artificial intelligence. The Service is provided as a software-as-a-service offering and may be modified, expanded, or discontinued in whole or in part at our discretion.

3. Account Security

You are solely responsible for safeguarding your authentication credentials and for all activities conducted under your account. You agree to notify us promptly at the contact address in Section 15 of any suspected unauthorized access or security breach.

4. Acceptable Use

You agree not to (a) use the Service in violation of any applicable law, regulation, or third-party right; (b) upload content that is unlawful, defamatory, harassing, or infringing; (c) attempt to reverse engineer, decompile, scrape, probe, or interfere with the Service or its underlying infrastructure; (d) introduce malware or attempt to gain unauthorized access to any system or account; or (e) use the Service to build a competing product.

5. Student Data and Data Minimization

You agree to enter only the minimum information necessary to identify a student for your own pedagogical purposes — typically a first name and last initial. You must not enter full legal names, contact information, government identifiers, health information, biometric data, or any other category of sensitive personal information. You represent and warrant that you have all necessary authority, lawful basis, and (where required) consent under applicable privacy laws — including the GDPR, PIPEDA, and Quebec's Law 25 — to input any data you submit to the Service.

6. AI-Generated Output

The Service uses third-party large language models to assist in producing draft text. AI output may contain inaccuracies, omissions, or biased content and is provided for informational and drafting purposes only. You are solely responsible for reviewing, editing, verifying, and approving any AI-generated content before sharing it with students, parents, colleagues, or administrators.

7. Intellectual Property

All right, title, and interest in and to the Service, including its software, design, branding, trademarks, and documentation, are owned by Airow or its licensors. You retain ownership of the content you create within the Service ('User Content'). You grant Airow a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, and process User Content solely as required to operate, secure, support, and improve the Service.

8. Third-Party Services

The Service relies on third-party providers, including hosting, authentication, and AI inference vendors. Your use of the Service is also subject to their applicable terms. We are not responsible for the availability, performance, or practices of third-party services beyond our reasonable control.

9. Fees

Where the Service or specific features are offered for a fee, applicable pricing, billing terms, and refund policies will be presented at the point of purchase and are incorporated into these Terms by reference. Unless otherwise stated, fees are non-refundable except as required by law.

10. Suspension and Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any actual or suspected breach of these Terms or where required by law. You may terminate your account at any time through the in-app account controls. Upon termination, the licences granted to you cease, and we will delete your User Content in accordance with our Privacy Policy and our standard backup-retention windows.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION. NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY WARRANTY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AIROW, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

13. Indemnification

You agree to defend, indemnify, and hold harmless Airow and its affiliates, officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to (a) your use of the Service in breach of these Terms; (b) your violation of any law or third-party right; or (c) any User Content you submit.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Subject to mandatory consumer-protection rights in your jurisdiction, you and Airow submit to the exclusive jurisdiction of the courts located in Toronto, Ontario for any dispute arising out of or relating to these Terms or the Service.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the Service or by email at least fourteen (14) days before they take effect, where reasonably practicable. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Miscellaneous

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Airow regarding the Service and supersede any prior agreements. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Contact

Questions, notices, or legal requests should be directed to Airow at airow.ca (opens in a new tab).