Terms of Use

These Terms of Use ("Terms") form a binding legal agreement between you ("you", "User", or "Teacher") and Airow ("Airow", "we", "us", or "our"), the operator of Edugo and its constituent tools, including ClassNote AI (collectively, the "Service"). By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not access or use the Service.

1. Eligibility and Account Registration

The Service is intended solely for use by adults (18+) acting in a professional capacity as educators or by educational institutions on behalf of such individuals. By creating an account, you represent and warrant that (a) you have full legal capacity to enter into these Terms; (b) the information you provide is accurate and current; and (c) your use of the Service complies with all laws and the policies of any school or employer under whose authority you operate.

2. Description of the Service

Edugo provides cloud-hosted productivity tools for teachers, including functionality for maintaining classroom rosters, recording observational notes, and generating draft report-card comments using artificial intelligence. The Service is provided as a software-as-a-service offering and may be modified, expanded, or discontinued in whole or in part at our discretion.

3. Account Security

You are solely responsible for safeguarding your authentication credentials and for all activities conducted under your account. You agree to notify us promptly at the contact address in Section 15 of any suspected unauthorized access or security breach. We are not liable for any loss or damage arising from your failure to comply with this Section.

4. Acceptable Use

You agree not to (a) use the Service in violation of any applicable law, regulation, or third-party right; (b) upload content that is unlawful, defamatory, harassing, or infringing; (c) attempt to reverse engineer, decompile, scrape, probe, or interfere with the Service or its underlying infrastructure; (d) introduce malware or attempt to gain unauthorized access to any system or account; or (e) use the Service to build a competing product. We reserve the right to investigate and take appropriate action, including suspension or termination, against any suspected violation.

5. Student Data and Data Minimization

You agree to enter only the minimum information necessary to identify a student for your own pedagogical purposes — typically a first name and last initial. You must not enter full legal names, contact information, government identifiers, health information, biometric data, or any other category of sensitive personal information. You represent and warrant that you have all necessary authority, lawful basis, and (where required) consent under applicable privacy laws — including, without limitation, the General Data Protection Regulation (GDPR), the Personal Information Protection and Electronic Documents Act (PIPEDA), and Quebec's Act respecting the protection of personal information in the private sector (Law 25) — to input any data you submit to the Service.

6. AI-Generated Output

The Service uses third-party large language models to assist in producing draft text. AI output may contain inaccuracies, omissions, or biased content and is provided for informational and drafting purposes only. You are solely responsible for reviewing, editing, verifying, and approving any AI-generated content before sharing it with students, parents, colleagues, or administrators. You acknowledge that we make no representation or warranty as to the accuracy, suitability, or pedagogical appropriateness of AI output.

7. Intellectual Property

All right, title, and interest in and to the Service, including its software, design, branding, trademarks, and documentation, are owned by Airow or its licensors and are protected by intellectual property laws. You retain ownership of the content you create within the Service ("User Content"). You grant Airow a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, and process User Content solely as required to operate, secure, support, and improve the Service. This licence terminates when you delete the relevant User Content or your account, subject to backup retention described in our Privacy Policy.

8. Third-Party Services

The Service relies on third-party providers, including hosting, authentication, and AI inference vendors. Your use of the Service is also subject to their applicable terms. We are not responsible for the availability, performance, or practices of third-party services beyond our reasonable control.

9. Fees

Where the Service or specific features are offered for a fee, applicable pricing, billing terms, and refund policies will be presented at the point of purchase and are incorporated into these Terms by reference. Unless otherwise stated, fees are non-refundable except as required by law.

10. Suspension and Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any actual or suspected breach of these Terms or where required by law. You may terminate your account at any time through the in-app account controls. Upon termination, the licences granted to you cease, and we will delete your User Content in accordance with our Privacy Policy and our standard backup-retention windows. Sections that by their nature are intended to survive termination shall survive.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED. NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY WARRANTY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW (INCLUDING UNDER CANADIAN CONSUMER PROTECTION LEGISLATION OR EQUIVALENT STATUTES).

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AIROW, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE, ARISING OUT OF OR RELATING TO THE SERVICE. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100). THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

13. Indemnification

You agree to defend, indemnify, and hold harmless Airow and its affiliates, officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to (a) your use of the Service in breach of these Terms; (b) your violation of any law or third-party right, including any privacy or data-protection right of a student, parent, or guardian; or (c) any User Content you submit.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Subject to mandatory consumer-protection rights in your jurisdiction, you and Airow submit to the exclusive jurisdiction of the courts located in Toronto, Ontario for any dispute arising out of or relating to these Terms or the Service.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the Service or by email at least fourteen (14) days before they take effect, where reasonably practicable. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Miscellaneous

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Airow regarding the Service and supersede any prior agreements. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact

Questions, notices, or legal requests should be directed to Airow at airow.ca.